Westchester County's Financial Helpline
Information from Westchester County:
Call our financial experts for advice you can trust
government and United Way are setting up a special two-day phone bank to answer your questions and direct you to resources that might be able to help. Just dial 211 from 4-8 p.m. on Tuesday, July 21 or Wednesday, July 22.
Calls will be answered by a team of financial experts who will give free and reliable advice on many topics as well as referrals to free and low-cost programs and services. The experts will come from local banks and credit unions, financial industry associations, and financial education-related nonprofit agencies.
“In times like these, it can be hard to know where to go for information
you can trust,” said County Executive Andy Spano. “We’ve recruited experts who will give unbiased and trustworthy information. They won’t necessarily be able to solve your problems on the spot, but they will at least be able to suggest a reliable resource they can follow up with long-term.”
Callers can invited to address any financial topics of interest such as budgeting, debt, mortgages, foreclosure, credit, retirement planning, consumer scams, and paying for college. The helpline will be housed in 211’s call center. Spanish-speaking experts will be available and a language translation software program will make it possible to provide help in other languages.
The helpline is also co-sponsored by Capital Resources, a not-for-profit Community Development Financial Institution (CDFI) that provides financial and consumer workshops.
The workshop series is part of a county-wide initiative that includes a Financial Education Web site and a "Dollar Sense" workshop series that will run throughout the year.